Thursday, January 2, 2014

Furnace Maintenance

This was not a good day at our house. It has a gas, hot water heating system that was installed when the house was built 44 years ago. We have owned it for 31 of those years and have had a minimum amount of furnace maintenance. However, it had been a few years since the furnace had been cleaned so we contacted the Black Hills Energy people to do the job. We had delayed having it cleaned since BH's office is in York. Prior to their taking over from the Northern Natural Gas Company with an office here in Seward, we had always received excellent service and personally knew the fellows who did the maintenance. The BH fellows cleaned the furnace in late October and while it may just be a coincidence, it hasn't heated the basement properly since. One of the fellows got here early afternoon but was not familiar with a boiler system. The second fellow came about an hour later and the two of them "bled" the radiators to hopefully eliminate any "air lock". While it appears to have helped the situation, they nor we are very confident that the problem has been solved. We did sign a service contract with BH at the time we had the furnace cleaned and they didn't know if this "service" would apply since it was beyond the furnace. While York isn't very far away, I'm convinced that one of our old local guys could have fixed the problem in half the time these two fellows put in. 

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